The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know - Dianna Booher

Introduction

Dianna Booher is CEO of Booher Consultants, with 25 of the 50 largest corporations in America and 227 of the Fortune 500 companies as clients
Booher shares a media platform with such luminiaries as Steven Covey, Zig Ziglar, and Les Brown
She has recently been named to the list of ?21 Top Speakers for the 21st Century? by Successful Meetings magazine and Dianna has been interviewed on ?Good Morning America,? CNN, and NPR's ?Diane Rehm Show,? and in the New York Times, Wall Street Journal, USA Today, and the Los Angeles Times

About the book

Convey Your Message Clearly, Credibly, and Competently!

Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies-and she has heard all the grumbling between departments about ?the lack of communication? today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly-all crucial elements in business today.

Be Complete. Be Consistent. Be Concerned. These rules-and the seven others Booher outlines in this book-sound simple enough. But these essentials of good communication mark the difference between failure and success for any business, career, or relationship. Even if your communication technology changes-from e-mail and voice mail to teleconferencing and blogging-the rules remain the same. You have to be credible as a communicator.

The Voice of Authority is loaded with practical tips to help you

Sell your ideas and expand your influence
Inspire and motivate others to be part of a winning team
Handle crises in a way that builds rather than destroys trust
Identify critical characteristics that increase your credibility

From the most routine messages to more sensitive ?bad news? subjects, you'll be able to manage reactions, communicate with clout, and lead others with success.

About the author

Dianna Booher is the CEO of Booher Consultants, a communication training firm whose clients have included 22 of the 50 largest corporations in America. Booher has been named one of the ?21 Top Speakers for the 21st Century? by Successful Meetings magazine and has won the highest awards in the professional speaking industry, having been inducted into the National Speakers Association's Speaker Hall of Fame?. Her Web site is booher.com.

Table of contents
Chapter 1. Is It Correct? Chapter 2. Is It Complete? Chapter 3. Is It Clear? Chapter 4. Is It Purposefully Unclear? Chapter 5. Is It Consistent? Chapter 6. Are You Credible? Chapter 7. Are You Concerned And Connected Chapter 8. Is It Current? Chapter 9. Does Your Communication Make You Look Competent? Chapter 10. Is It Circular?