| Introduction | |
An effective and engaging way employees can learn Six Sigma and put its concepts into play Part of the popular Big Book of Games series, which capitalizes on the proven effective method for workplace training, this first book of training games for Six Sigma ensures that employees will better retain Six Sigma's complex topics. This invaluable tool offers 50 experiential activities that teach the core improvement approach of Six Sigma, called DMAIC (Define, Measure, Analyze, Improve, Control), as well as many of the popular statistical improvement tools, including Pareto charts and Failure Mode Effects Analysis (FMEA). These games:
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| About the book | |
The quickest, easiest and most enjoyable way to get employees on track with Six Sigma concepts and tools Each year Six Sigma methods save companies like Motorola, GE, Sony, and Microsoft billions that would have been lost to inefficiency in business processes. But learning Six Sigma methods can be a confusing experience, especially for people without a technical background. In this book, experienced Six Sigma trainer Chris Chen and Six Sigma Master Black Belt Hadley Roth take a proven, innovative approach to getting people from all experiential levels quickly up and running with basic Six Sigma concepts and tools. The latest in the hugely popular Big Book of Games series, The Big Book of Six Sigma Training Games features 50 games, exercises and activities that provide an enjoyable, non-intimidating way to:
All of the activities can be performed using common, everyday materials--such as playing cards, water, and paper clips--and each provides a thorough and enjoyable Six Sigma learning experience. | |
| About the author | |
Chris W. Chen is an organization effectiveness manager with Sempra Energy, a Fortune 500 company. He also runs his own consulting business, specializing in leadership training. Hadley M. Roth is a Six Sigma Master Black Belt with Northrop Grumman Corporation, a $25 billion global defense company. | |
| Table of contents | |
Introduction Chapter 1. Why Six Sigma? Process Improvement Basics Chapter 2. Who?s On First? Roles and Organization Chapter 3. What Is Our Quest? The Define Phase Chapter 4. How Is The Current Process Performing? The Measure Phase Chapter 5. What Are The ?Deep Dive? Causes Of A Problem? The Analyze Phase Chapter 6. What Will We Change? The Improve Phase Chapter 7. Are We There Yet? The Control Phase Chapter 8. Will There Be A Change Reaction? Dealing with Resistance Chapter 9. Is Our Team Geared For Success? Team Behaviors Chapter 10. How Do We Stay On Track? Project Management Index | |
